Case Management Services

Giving the community a helping hand

Our Case Management Program provides the following services for individuals throughout our community:

Assistance with obtaining essential vital records, i.e.; birth certificates, divorce paperwork, identification cards, etc.

Our agency can also make an assessment of a particular case and provide referral to other agencies within the Greater Waterbury area.

  • Community advocacy
  • Family crisis intervention
  • Translation of documents
  • Medical Transportation
Case Management appointments are scheduled throughout the week within the hours of operation.

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40th Annual Puerto Rican Mayor for a Day — Flag Raising Ceremony
40th Annual • Flag Raising Ceremony

Nominate the Next Puerto Rican Mayor for a Day

Know a Waterbury resident of Puerto Rican descent who has given back to our community? Honor them at the ceremony on Friday, July 31, 2026 at Waterbury City Hall.

Nominations close Friday, July 17, 2026

Submit a Nomination